With just one click on the “Share screen” button during a video call with someone impersonating a charity donor, all the money in a victim’s account can disappear instantly.

Scammers target social media posts calling for charitable support, contacting victims while posing as “donors,” approaching those in need and promising large financial assistance. After gaining the victim’s trust, they request personal information, images of bank cards, or identification documents to “complete procedures for receiving international transfers.”

Under the pretext of guiding the victim through the process of receiving money, the scammers lure them into a video call via Facebook Messenger, while asking them to enable the screen-sharing feature and open and operate their banking application. This is when the fraudsters can capture sensitive information through the shared screen, take control of the account, and withdraw money immediately.

In response to this situation, Bkav experts advise the public to remain highly vigilant:

• Never use the “Share screen” feature when on a video call with strangers, especially when accessing financial or banking applications.
• Be cautious of any requests to access unfamiliar links, scan QR codes, or log into accounts to “verify receipt of international funds.”
• Absolutely do not provide OTP codes, passwords, or images of both sides of bank cards; to receive a transfer, the beneficiary only needs to provide the account number and bank name.
• If signs of information leakage or unusual account activity are detected, immediately contact the bank’s hotline to urgently lock the account and report to the nearest police authority.

Bkav